Crisis
The Major Client Threatening to Leave
My biggest client says they're leaving and I don't know if I should fight for them or let them go
Your objective
Either retain the client on terms that remain profitable, or negotiate a structured exit that preserves the relationship and avoids reputational damage.
The counterpart
Olivia — CEO
Temperament: The Dominator · Difficulty: expert
Skills trained
- discovery
- tactical retreat
- face saving offer
- coalition building
What a good run looks like
Score 70+ with agreement at your difficulty ceiling to unlock harder counterparts. Swanx coaches the exact phrases that cost you points — dimension by dimension.