Travel
The Flight Compensation Claim
My flight was delayed 5 hours and the airline is offering me a voucher I'll never use
Your objective
Claim cash compensation of at least AED 600 (equivalent to EUR 250 under regulation), or a future flight upgrade of equivalent value. Do not accept the voucher.
The counterpart
Kevin — Airline Customer Service Agent
Temperament: The Bureaucrat · Difficulty: intermediate
Skills trained
- citing rights
- discovery
- escalation
- rejecting inadequate offers
What a good run looks like
Score 70+ with agreement at your difficulty ceiling to unlock harder counterparts. Swanx coaches the exact phrases that cost you points — dimension by dimension.