Travel

The Airbnb Dispute

The apartment was not what was advertised and the host is refusing to acknowledge it

Your objective

Secure a partial refund of at least 2 nights (roughly 28% of the total booking cost) through direct negotiation with the host before escalating to the platform.

The counterpart

Luna — Airbnb Host

Temperament: The Manipulator · Difficulty: beginner

Skills trained

  • evidence framing
  • platform policy
  • conditional concession
  • emotional control

What a good run looks like

Score 70+ with agreement at your difficulty ceiling to unlock harder counterparts. Swanx coaches the exact phrases that cost you points — dimension by dimension.