Procurement
The Supplier Quote
A supplier quoted me high, and I don't know how to push back without burning the relationship
Your objective
Get the renewal increase to 10% or less, or keep the increase under 15% with added support hours / better terms that offset the cost.
The counterpart
Marcus — Account Manager
Temperament: The Analyst · Difficulty: beginner
Skills trained
- anchoring
- discovery
- concessions
- framing