Sales

The First-Deal Discount

They like the work — they just want a 'small discount to start', and I always say yes

Your objective

Hold rate or trade discount for something real (faster pay, smaller scope, testimonial, longer term). Do not give 15% for goodwill.

The counterpart

Lena — Client Sponsor

Temperament: The Friendly Closer · Difficulty: beginner

Skills trained

  • anchoring
  • concessions
  • framing