Procurement
The Late Delivery
The vendor missed the date again, and I need them to fix it without blowing up the relationship
Your objective
Leave with a dated recovery, a named owner, and a concession for the delay. Do not accept 'we're doing our best.'
The counterpart
Marcus — Vendor Project Manager
Temperament: The Bureaucrat · Difficulty: beginner
Skills trained
- discovery
- framing
- closing